Selection of Digital books for August 2008

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Sales Manager's Guide To Developing A Winning Sales Team Cultivating a winning sales team just got easier for sales managers, thanks to this practical, hands-on guide. It's a tested system you can use to guide your salespeople on the road to continual improvement.Part I is written in workbook format, providing a six-step method for evaluating team member strengths and weaknesses and making performance evaluations more proactive; this section features specific tools for achieving continuous improvement, such as setting benchmarks and offering incentivesPart II explains the essentials-including prospecting, presentations, cold calling, and more-that managers can share with team members to help them develop crucial team knowledge, skills, and motivation

Telephone Sales For Dummies Nearly 100 million Americans (one out of three) purchase goods and services over the phone each year. Telephone Sales For Dummies shows both new and seasoned sales reps, from realtors, insurance agents to telemarketers, how to create pre-call plans

Body Language For Dummies If you are puzzled by other people or want to improve the impression you give, knowing about body language could be the key. In this book you?ll discover how the body reveals what people really mean and how you can use your body and your expressions